Listen. Apple has a vested interest in you buying a new device. They “fix” your phone, it’ll be… What? Maybe $100? … They sell you a phone and it’s like 10x that.
Most people have so little fucks to give and so little free time to fuck around and find out, that they just shrug and go with it. Apple knows this. If they “can’t” (won’t) fix it, then it must not be able to be fixed anymore; the thoughts of a typical normie Apple user with more money than sense (or shits to give).
This is why Apple is a trillion dollar company. They treat their customers like ATMs. Just keep beating that horse until it stops making money.
If everyone simply replaced the batteries on their phones, not using Apple’s service (even when they’re willing to do the work), then they probably wouldn’t be worth a trillion dollars.
Since there’s enough NPCs out there giving them money to replace perfectly good devices with dead batteries, it will never change.
When you “trade in” your perfectly working phone for a new one, Apple suddenly absolutely can replace the battery, and they do, and then they sell your “unfixable” phone to the next schmuck, and make even more money.
I feel like this shit is so obvious that anyone who buys into the line “can’t be fixed” from Apple (or any other vendor), is insane, or mentally incapable of making rational decisions.
I fully accept that if I send my phone for service from the first party (in my case, Google), and they say it “can’t” be done, that’s not a hard no to fixing my stuff; that’s them refusing to serve me. I need to go somewhere else because I’ve been abandoned by the very people I put my trust into when I bought a device.
Says “10x that” for emphasis…under sells
(Not criticizing, just wallowing in bitter regret)
If everyone simply replaced the batteries on their phones, not using Apple’s service (even when they’re willing to do the work), then they probably wouldn’t be worth a trillion dollars.
Hardware margins are tiny. Most companies, including Apple, don’t make their money on hardware. They make almost all their money on ad revenue, data collection, and subscriptions.
Someone might get a new phone once every 1-2 years and make Apple ~$50-100 one time, if that, but they likely had to pay for an employee to sell it to you and for the store to be open for you to buy it.
Compare that to the nearly 100% profit on every digital service you pay for, such as Apple Music/TV.
I see it going one of three ways.
- Fake and gay
- The phone was beat to shit and Apple didn’t feel comfortable working on it
- Had a super old model that they no longer had parts in store for.
Not defending Apple or anything, but hardware is often the last place a modern tech company makes a profit.
Apple’s actually somewhat of an exception here. They actually make most of their profit from hardware, not services. In the first half of this year, Apple has made $167 billion in product sales, and $53 billion in services sales. Their cost of sales for products was $103 billion for products, and $13 billion for services. That gives $64 billion in profit from products and $40 billion in profit from services. So about 62% of Apple’s profit comes from product sales.
Teardown reports of iPhones indicate that an iPhone 15 costs $423 to make but costs $799, giving a profit margin of about 47%. This doesn’t account for shipping though, so the actual margin will be a bit lower.
I stand corrected. You learn something new every day.
Now I wonder how directly their marketing and development budgets factor into their spending. They’re one of the few places with a brick and mortar store still and they push a lot of new stuff as fast as they can.
Good assessment.
Apple, in large part, is a luxury brand. Their biggest and most important advertisement is their users - people who want and can afford a glamorous, high end lifestyle, and their acolytes. So these are the people Apple caters to. If your phone is more than a year or two out of date, you are no longer a customer who functions to represent the luxury Apple brand - you are just a follower, who contributes insignificantly to the company’s revenue stream. So keeping parts on hand to repair your phone, and employees trained to do the repair, is money down the drain.
don’t the constant updates also fry your battery over time since they’re always designed for the most recent release? never update!
Yes and no. There are two reasons this half truth refuses to die.
- IOS does this obnoxious thing after updates where it no longer trusts its index. It changed something about how the index works so rather than update the existing data to the new slightly different format, they say fuck it and reindex the entire phones data. This background process consumes battery and can last up to a week. So people notice the battery life get worse, but they never notice it getting better after the indexing stops and goes back to only noticing changes.
- Apple had a big problem a while back where their phones could draw too much power from the batteries. It was fine when new, but as the battery aged, it wasn’t able to deliver stable power to the SoC under heavy loads, making the phone unstable and crashy. So apple just limited the max power the SoC could draw on phones where the otherwise perfectly functional battery could be pushed hard enough to cause problems. It’s annoying, and they could have been more clear, but the rationale was sound. Few will notice a slightly slower phone. Many will notice a phone that suddenly powers off when playing a game.
Apple does a lot of things wrong but they also do a lot of things right. We really need to pick more rational reasons to hate on apple if we ever expect them to give a shit about our opinions.
They admitted they intentionally slowed down old phones with iOS updates.
The thing with smartphones is that they’re already good enough. Almost every app is designed to work on a 5yo phone that cost 100 bucks when it was new, so having 16 times the processing power isn’t really useful unless it results in better battery life.
I’ve posted this before, but I took a phone in for a battery replacement. Pretty routine. They took forever and finally came back to me and said “we can’t replace your battery because we broke two screens trying to put it back together.” Listen motherfuckers, you had one job, it’s all you do all day, and you somehow had Slippy McThumbs as the technician? They then handed me a nonfunctional phone and, dead serious, asked for a good time for a call with tech support to get my phone replaced. Then took a $1000 deposit on a phone with a trade value of maybe $300 until they got the broken one. Three-ring shit show.
I’ve worked in a repair shop before, and we would actually do similar with specific devices. The difference with us I guess is that we wouldn’t take it for repair without you consenting to that prior to us even checking in the device. For things like the original Microsoft Surfaces, and some Lenovo laptops, they’re glued together so tightly that opening them up to fix something is basically impossible without breaking the screen that is on it.
Also with us if we took it for repair and couldn’t fix it, it either had to come back in the same condition, or we fronted the bill for a replacement.
None of this applies to phones at all though. I’d be really interested to hear what device was so difficult that they couldn’t repair it, because all current gen Samsung, Apple and Google Pixel devices are definitely repairable, as long as you have the proper software tools.
iPhone XS. They (the Apple Store) said “for insurance reasons” they couldn’t continue trying to put the phone together because they might break another screen.
Did you guys have a heat gun?
It’s part of the American culture to get fisted by corpos. That is how they like it over there.
You can’t even whisper criticism of capitalism / the free market or you will be labeled a filthy commie.
Try saying that the Western world has set humanity on a path towards extinction by industrializing without a meaningful thought towards sustainability and youll get a response of BUT CHINA CHINA CHINA CHINA (maybe a little India) BUT CHINA by people who are considered well educated and well regarded there. Its that NYT, Washington Post aka American mainstream media brainrot. It’s quite rampant.
That was fun to watch
If the battery is dead how can they turn it on to find out what the problem is? Literally an unsolvable problem.
I suppose in theory they could replace the battery and then see if that fixed the issue, and if it didn’t then there’s another issue, and then fix that issue, but all that seems like a lot of work.
Only a Genius could come up with a scheme that offloads the cost of their own laziness to the customer. Exactly the kind of innovation that Steve Jobs stood for.
This is sarcasm right and people are being wooshed or!?!? (I really don’t know anymore sometimes :D)
If the battery is dead how can they turn it on to find out what the problem is? Literally an unsolvable problem.
Takes 5 seconds to probe the battery with a multimeter and see its dead. Those are basic troubleshooting steps that some 10 year olds can do, let alone a professional repair shop.
And any device built to be serviceable has diagnostic probing points on the pcb for stuff like this, even iPhones
Yeah I know that’s my point.
Given the absolutely clueless troubleshooting you suggested in the 2nd paragraph that was not exactly clear
I went to an identical hole for an iphone battery. But no i’m not the greentext guy
Couldn’tWouldn’t👌
I had a screen die on an iphone. The guy lied and said it could not be fixed. I got a piece if shit android phone. Two years later I see the old Iphone and plugged it in. The fucking thing works.
Shiiittt mann, these days war crimes ain’t even war crimes
Get yourself a pocket president to legitimize everything you do and crime becomes legal.
Not a war crime, definitely a crime. Legal in the usa tho
Crime against humanity, and a crime against the planet.
Ecocide.
This happened to me, just with a shattered screen instead of an old battery. Fucker tried to tell me my phone was bricked. I turned it on in front of the cunt and left.
I couldn’t get a 5 € USB port exchanged on warranty because of a small tear in the screen. Because those fuckers glued the screen on. I wish I had had the energy and time to sue them for warranty. Not my problem if they make their shit harder to repair.
Edit: Was for Nokia, not Apple.
Could this be any more blurry?
As a matter of fact, yes!
Now AI upscale it. Then blur it again. Let’s see how many times we can do this before it changes the text.
I can still make out some of these symbols.
A unibody phone can’t be missing parts
My iPhone 5’s battery was fucked after 3.5 years
Went into Apple Store for first time in my life
They took phone, I walked around for a half hour
Went back, they replaced battery because it was a known issue for free
Used phone for another year before giving it to a friend
I’ve had 3 batteries replaced in three separate phones. The closest thing to an “issue” is they broke 2 of the phones, sounds bad right?! But wait, there’s more. Since it’s the phone manufacturer and quite obviously their fault they replaced them with brand new phones of the same model. No more scratches and such. Just had to restore them from backup.
Also had a brand new phone start doing weird shit. I took a video of it doing the weirdness and went into the store. They couldn’t fault it or replicate it in any way. Still replaced because I had proof and the dude was super chill about it.
Obviously, not everyone is going to receive the same service or see having a complete new phone over a replacement battery as a positive but from my experience I can’t fault Apples service so far.
yeah iphone XS, same experience, have done 2 battery replacements now no issues
