• smiletolerantly@awful.systems
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    6 days ago

    My mom calls me every 3-4 weeks to ask how she can copy photos from her phone to her laptop. She’s been doing that for years and years, she should know the process by now, it’s really not hard at all.

    I installed Bitwarden for her 2 years ago on her phone and in Firefox, she hasn’t needed a single support call about it and actually transferred two decades worth of logins two Bitwarden by herself.

    My point is, if my mom can do it, then you have no excuse.

    • Ydna@lemmy.world
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      6 days ago

      I tried something similar with my mom. Unfortunately she couldn’t handle it and stopped trying to use it after a few days, then went back to the old horrible habits of memorizing everything (except not, then getting frustrated). I realized I can’t save everyone 😕

      • Passerby6497@lemmy.world
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        6 days ago

        I’m still trying to get my girlfriend to use bitwarden, she managed to lock herself out of her account the first time she tried and hasn’t gone back. I told her to give me her master password next time to prevent that. Still trying to crack that chestnut…

        My wife is still on LastPass and is mad that she needs to figure something else out and has so far refused to change systems. Trying to get her to switch, but something is better than nothing I guess. I at least cranked up the settings so she isn’t as impacted by their mismanagement.

      • toynbee@lemmy.world
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        6 days ago

        I think memorizing everything is a great habit. Maybe not the best with no backup, but still great.

      • smiletolerantly@awful.systems
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        6 days ago

        Nah. We phone 1-2x/week, these are very specific “sorry to ask this again, I have already put in the cable, but now what” questions.