When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
Depends on the reason for the return and the amount of the fee. It does cost a business money to take product back to stock. Businesses need to keep stock moving out. Just holding stock costs them money. Taking stock back costs even more. They likely can’t sell it as new on top of the normal overhead costs of stocking it.
If it’s returned because you didn’t like it, it’s reasonable for you to bear some of the cost.
If it’s defective or doesn’t work as advertised, that’s different. The retailer should eat the cost of that.
I think that is reasonable only if the seller has a “try before you buy” policy. As one example, if I’m looking for a new computer peripheral like a mouse or a headset or similar, I usually have no way to actually see how well it works for me before buying.